Measurement and Implementation of Patient Satisfaction in the Healthcare Industry: Part 2 . International Journal of Innovative Research in Computer Science & Technology, [S. l.], v. 6, n. 1, p. 1–5, 2024. Disponível em: https://journals.acspublisher.com/index.php/ijircst/article/view/13401. Acesso em: 4 apr. 2025.