Role of Personal, Contextual and Psychological Factors on Innovative Work Behavior of Front-Line Employees in Service Sector: A Review Study. Trinity Journal of Management, IT & Media (TJMITM), [S. l.], v. 10, n. 1, p. 53–57, 2020. DOI: 10.48165/tjmitm.2019.1005. Disponível em: https://journals.acspublisher.com/index.php/tjmitm/article/view/1138. Acesso em: 14 mar. 2025.